FAQ

A CD key, also known as a product key, activation key, or serial number, is a unique code that allows you to access digital content without needing a physical disc. Gamers are increasingly choosing CD keys over traditional physical copies of games, online memberships, or top-up cards because they are more convenient, faster, and often cheaper. When you buy a game key from Skullbot Games, you get a CD key that can be used on platforms like PC, PlayStation 5, Xbox Series X, and Nintendo Switch. Entering this key lets you download the game immediately. For memberships or top-ups, your Xbox, PlayStation, or Nintendo account is updated right away. Skullbot Games is the largest and most reliable CD key provider in the world, offering a wide range of products and dependable service.

Getting your CD key is easy! If you buy from Skullbot Games without an account, we’ll send the CD key to your email right after your purchase. If you have an account with us, you'll receive an email with a link to access your CD key. You can also view your purchase history and codes by logging into your Skullbot Games account.

Keys are typically sent to your email shortly after your purchase. Make sure you enter the correct email address during checkout. If you don’t see the key in your inbox, check your spam or promotions folder. If you still haven’t received it after 30 minutes, contact our customer support team for help.

Yes, you can safely buy from us. With over ten years of experience, we've provided CD keys to many customers worldwide. We use advanced technology to protect your payment and personal details, ensuring a secure shopping experience.

When you buy a pre-order game, we usually send the CD key via email on the release day. Be sure to check the release date and time for your timezone.

Sometimes, the email with your key might end up in your spam or promotions folder. So, be sure to check there. If you used PayPal or Apple Pay, check the email associated with those accounts if it’s different from the one you used at checkout. If you don’t receive your key within 30 minutes of your purchase, contact our support team for help. They’re ready to assist you. For pre-ordered games, we typically send the key by email on the release day or shortly before or after the launch date. We appreciate your patience during this time.

The process for activating your CD key depends on the platform you're using, whether it's PC, Xbox, PlayStation, or Nintendo. Check out our detailed guide for each platform to learn the steps you need to follow. No matter where you game, we've got easy-to-follow instructions to help you activate your key. Make the most of your game purchase with our platform-specific activation guides.

For information on how to request a refund, please review our refund policy. You can find more details and start your refund request by following the link provided.

Yes! At Skullbot Games, we accept all major debit and credit cards. Whether you use Visa, Mastercard, American Express, or another major card, you can easily make your purchases with us.

Yes, your information is secure with us. We use advanced security measures to protect your personal and credit card details, ensuring they remain safe and confidential.

Our website displays prices in several major currencies to accommodate our global customers. While you may see prices in USD, EUR, and other currencies, all transactions will be processed in CURRENCY HERE. This keeps everything clear and straightforward for our customers.

You can complete your transactions using various major credit and debit cards. We prioritize both security and convenience in processing your payments.

We aim to answer all messages within 24 hours, often much sooner. Please use the Contact Us form for any questions or comments. Sending multiple inquiries may delay our response, so we appreciate your patience.

Our team has over ten years of industry experience and strong connections with suppliers worldwide. This allows us to get the best prices by sourcing products from various regions. Since we only sell digital products, we save on shipping costs and pass those savings on to you, keeping our prices very competitive.

Join our affiliate program and earn money by promoting our CD keys. You'll get a unique tracking link to share in articles, social media, newsletters, and more. Earn commissions for every sale made through your link.

Our program is open to anyone with a passion for their niche and an engaged audience. Whether you're an influencer, gamer, tech enthusiast, content creator, or have a unique voice, we welcome you to join our affiliate program.

To receive payments, make sure your banking details are up-to-date in the program. You can choose your payment schedule and withdraw your earnings once they reach the minimum payout amount. Payments are made within 30 days of the invoice date.